Terms of Service

Updated Date: May 12, 2026

Thank you for choosing GreatOffer AI.

These Terms of Service ("Terms") govern your access to and use of GreatOffer AI, including our website, software, applications, AI-powered interview assistance tools, related features, content, and services, collectively referred to as the "Service."

The Service is developed, operated, and owned by Yousea Technology Limited ("Company," "we," "us," or "our"). For the purpose of these Terms, "you" or "user" refers to any individual or entity that accesses, registers for, purchases, subscribes to, or uses the Service.

By accessing or using the Service, creating an account, purchasing a subscription, or continuing to use the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must stop using the Service immediately.

1. Service Description

GreatOffer AI provides AI-powered interview assistance tools designed to help users prepare for interviews, structure interview answers, generate response suggestions, improve communication, and receive support for technical, behavioral, coding, and online interview scenarios.

The Service may include, but is not limited to:

  • AI interview assistant features
  • real-time interview support
  • coding interview assistance
  • answer structure suggestions
  • resume or interview preparation tools
  • AI-generated text, explanations, and recommendations
  • account, subscription, and user support functions

We may update, modify, add, suspend, or discontinue any part of the Service at any time, with or without notice.

2. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction to use the Service.

If you are under the age of majority in your jurisdiction, you may only use the Service with the consent and supervision of a parent or legal guardian. By using the Service, you represent and warrant that you meet the eligibility requirements under these Terms.

3. Account Registration and Security

To access certain features, you may be required to create an account and provide information such as your name, email address, billing details, or other account information.

You agree to:

  • provide accurate, complete, and current account information
  • keep your login credentials confidential
  • be responsible for all activities under your account
  • notify us immediately if you suspect unauthorized access to your account

We are not responsible for any loss or damage resulting from your failure to protect your account credentials.

4. User Responsibilities

You are solely responsible for how you use the Service and for all consequences resulting from your use.

You agree that you will not use the Service:

  • for any unlawful, fraudulent, harmful, abusive, or deceptive purpose
  • to violate any applicable law, regulation, platform rule, employer policy, interview rule, examination rule, or third-party agreement
  • to impersonate another person or misrepresent your identity, qualifications, or experience
  • to infringe the rights of any third party
  • to interfere with, disrupt, reverse engineer, copy, scrape, or misuse the Service
  • to attempt to bypass security, usage limits, payment systems, or access controls

You are responsible for determining whether your use of the Service is permitted in your interview, assessment, employment, academic, or professional context.

5. AI-Generated Content

The Service may generate text, code, explanations, suggestions, or other outputs using artificial intelligence.

You understand and agree that AI-generated content may:

  • be incomplete, inaccurate, outdated, or unsuitable for your specific situation
  • require human review, judgment, editing, or verification
  • not guarantee any specific result, job offer, interview success, or hiring outcome
  • reflect limitations of available context, user input, or model behavior

You are solely responsible for reviewing, verifying, editing, and deciding whether to use any AI-generated content.

We do not guarantee that any output generated by the Service will be correct, lawful, appropriate, effective, or accepted by any employer, interviewer, platform, or third party.

6. No Guarantee of Interview Results

GreatOffer AI is an assistance tool. We do not guarantee that your use of the Service will result in:

  • passing an interview
  • receiving a job offer
  • improving your interview score
  • satisfying any employer or interviewer
  • solving every coding or technical problem correctly
  • avoiding detection, review, rejection, disqualification, or other consequences

All hiring, interview, assessment, and employment decisions are made by third parties and are outside our control.

7. Subscriptions, Billing, and Auto-Renewal

Certain features of the Service may require a paid subscription.

By purchasing a subscription, you authorize us or our third-party payment processor to charge your selected payment method for the applicable subscription fees, taxes, and other charges.

Unless otherwise stated at the time of purchase, subscriptions are billed in advance and automatically renew at the end of each billing period.

We default to automatic renewal. This means your subscription will continue to renew and your payment method will continue to be charged unless you manually cancel your subscription before the next renewal date.

You are responsible for managing your subscription and canceling it before renewal if you do not wish to continue.

Cancellation only stops future renewals. It does not automatically refund fees already charged, and it does not cancel the current paid subscription period.

For consumers in the European Economic Area, the United Kingdom, and Switzerland: before you confirm your purchase, we clearly disclose the recurring nature, billing frequency, renewal price, and cancellation method of the subscription. Where required by national law (such as §312k BGB in Germany or the loi Chatel in France), we will send a renewal reminder email and provide an online cancellation method that is at least as easy to use as the sign-up flow.

8. Cancellation

You may cancel your subscription through the account settings, subscription management page, or other cancellation method provided by the Service.

After cancellation, you may continue to access paid features until the end of your current billing period, unless otherwise stated.

You are responsible for canceling your subscription before the renewal date. Failure to cancel before renewal may result in a charge for the next billing period.

We are not responsible for any failure to cancel caused by:

  • forgetting to cancel
  • misunderstanding the subscription period
  • not reading the renewal terms
  • failing to complete the cancellation process
  • using the wrong account
  • losing access to your email, device, or payment method
  • payment processor or bank-related delays outside our control

9. Refund Policy

Unless required by applicable law or expressly stated otherwise, all payments are final and non-refundable.

This includes, but is not limited to:

  • subscription fees
  • renewal fees
  • unused subscription periods
  • promotional purchases
  • discounted purchases
  • one-time purchases
  • fees charged after failure to cancel before renewal

We do not provide refunds for reasons including, but not limited to:

  • you changed your mind
  • you forgot to cancel your subscription
  • you did not use the Service
  • you used the Service only partially
  • you purchased the wrong plan
  • you no longer need the Service
  • you were dissatisfied with interview results
  • you did not receive a job offer
  • you expected a different outcome
  • your device, browser, network, microphone, system, or third-party platform did not work as expected
  • you failed to read the subscription, renewal, or cancellation terms
  • your account was suspended or terminated due to violation of these Terms

We reserve the right, at our sole discretion, to issue credits, refunds, or exceptions in special circumstances. Any such decision does not create an obligation to provide similar treatment in the future.

10. Free Trials, Promotions, and Discounts

We may offer free trials, promotional plans, discounts, or limited-time offers.

Unless otherwise stated:

  • free trials may convert into paid subscriptions at the end of the trial period
  • promotional pricing may apply only for the initial period
  • renewals may be charged at the then-current standard price
  • we may modify, suspend, or withdraw promotions at any time

You are responsible for reviewing the terms of any promotion before purchase or activation.

11. Payment Processing

Payments may be processed by third-party payment providers. By making a purchase, you agree to comply with the applicable payment provider's terms, policies, and procedures.

We do not store full payment card information unless expressly stated. Payment processing is handled by third-party providers according to their own security and compliance standards.

If a payment fails, we may suspend, limit, or terminate your access to paid features.

12. Chargebacks and Payment Disputes

If you initiate a chargeback, payment reversal, or dispute without first contacting us, we reserve the right to suspend or terminate your account, restrict access to the Service, and contest the chargeback with supporting records.

Unauthorized chargebacks do not automatically cancel your subscription or waive any amounts owed.

If a chargeback is found to be improper, you may be responsible for the original charge, chargeback fees, collection costs, and any other amounts permitted by applicable law.

13. Acceptable Use

You agree not to:

  • copy, sell, resell, rent, lease, sublicense, distribute, or commercially exploit the Service without authorization
  • reverse engineer, decompile, disassemble, or attempt to extract source code
  • access the Service using automated scripts, bots, scrapers, or unauthorized tools
  • interfere with the security, stability, or performance of the Service
  • upload or submit malicious code, illegal content, or harmful material
  • use the Service to violate third-party rights or platform rules
  • use the Service in a way that may harm our reputation, systems, users, or business

We reserve the right to suspend or terminate access for any violation of this section.

14. Intellectual Property

The Service, including its software, interface, design, text, graphics, logos, trademarks, prompts, workflows, features, systems, documentation, and other materials, is owned by or licensed to Yousea Technology Limited.

Except for the limited right to use the Service under these Terms, no rights are transferred to you.

You may not copy, reproduce, modify, distribute, create derivative works from, publicly display, or commercially exploit any part of the Service without our prior written permission.

15. User Content

You may provide text, resumes, interview questions, code, prompts, files, or other content to the Service ("User Content").

You retain ownership of your User Content. However, by submitting User Content, you grant us a limited, worldwide, non-exclusive, royalty-free license to process, transmit, store, display, and use such content as necessary to provide, maintain, secure, improve, and support the Service.

You represent and warrant that you have the necessary rights to submit your User Content and that your User Content does not violate any law or third-party rights.

16. Privacy

Your use of the Service is also governed by our Privacy Policy.

By using the Service, you agree that we may collect, use, process, and store information as described in our Privacy Policy, including account information, contact details, payment-related information, usage data, device information, and communications.

We may use your email address to send service notices, account messages, billing reminders, product updates, support communications, and marketing messages where permitted by law. You may opt out of marketing emails as provided in those communications.

17. Third-Party Services

The Service may integrate with or link to third-party websites, platforms, tools, payment processors, AI providers, hosting services, analytics providers, or communication tools.

We are not responsible for third-party services, content, policies, availability, security, or practices.

Your use of third-party services is governed by their own terms and policies.

18. Availability and Service Changes

We aim to provide reliable access to the Service, but we do not guarantee uninterrupted, error-free, or always-available operation.

The Service may be unavailable due to:

  • maintenance
  • updates
  • technical issues
  • network failures
  • payment processor issues
  • third-party service outages
  • security incidents
  • force majeure events
  • other circumstances beyond our control

We may modify, suspend, restrict, or discontinue the Service or any feature at any time.

19. Account Suspension and Termination

We may suspend, restrict, or terminate your account or access to the Service at any time if we believe that:

  • you violated these Terms
  • you failed to pay applicable fees
  • your use creates legal, security, technical, financial, or reputational risk
  • you misuse the Service
  • we are required to do so by law or third-party provider requirements

Termination does not entitle you to a refund unless required by applicable law.

After termination, your right to use the Service will immediately stop.

20. Disclaimers

The Service is provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

  • merchantability
  • fitness for a particular purpose
  • non-infringement
  • accuracy
  • reliability
  • availability
  • suitability for any interview, job, platform, employer, or use case

We do not warrant that the Service will meet your expectations, be error-free, produce accurate answers, operate without interruption, or guarantee any result.

Nothing in these Terms limits or excludes our liability for (i) death or personal injury caused by our negligence, (ii) fraud or fraudulent misrepresentation, or (iii) any other liability that cannot be excluded or limited under applicable law, including mandatory consumer protection rights under EU and UK law. If you are a consumer, you have statutory rights under national law that are not affected by these Terms.

21. Limitation of Liability

To the maximum extent permitted by law, Yousea Technology Limited, its directors, officers, employees, contractors, partners, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:

  • lost profits
  • lost opportunities
  • lost employment
  • failed interviews
  • rejected applications
  • loss of data
  • reputational harm
  • business interruption
  • unauthorized access
  • user misuse
  • reliance on AI-generated content

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to the Service shall not exceed the amount you paid to us for the Service during the three months immediately preceding the event giving rise to the claim.

The limitations of liability in this section do not apply to (i) liability that cannot be excluded or limited under applicable law (including mandatory consumer protection law), (ii) death or personal injury caused by our negligence, (iii) fraud or fraudulent misrepresentation, or (iv) gross negligence or wilful misconduct. For consumers in the EU, EEA, and UK, our liability is limited to foreseeable damages typical for this type of contract, in accordance with applicable national law.

22. Indemnification

You agree to indemnify, defend, and hold harmless Yousea Technology Limited, its directors, officers, employees, contractors, partners, suppliers, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to:

  • your use or misuse of the Service
  • your violation of these Terms
  • your violation of any law, regulation, platform rule, employer policy, or third-party right
  • your User Content
  • your reliance on AI-generated content
  • your interview, employment, academic, or professional conduct

23. Changes to These Terms

We may update these Terms from time to time.

When we update the Terms, we may revise the "Updated Date" above. Continued use of the Service after updated Terms become effective means you accept the revised Terms.

If you do not agree to the updated Terms, you must stop using the Service and cancel any active subscription before the next renewal date.

24. Governing Law and Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Yousea Technology Limited is registered, unless otherwise required by applicable consumer protection laws.

If you are a consumer resident in the European Economic Area, the United Kingdom, or Switzerland, this choice of law does not deprive you of the protection of the mandatory provisions of the consumer protection law of your country of habitual residence. You may bring any dispute relating to these Terms before the competent courts of your country of habitual residence, or — at your option — before the courts of the jurisdiction where we are established.

Online Dispute Resolution (ODR): The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr. We are not obliged and do not commit to participate in alternative dispute resolution procedures before a consumer arbitration body.

Any dispute arising out of or relating to these Terms or the Service shall first be resolved through good-faith negotiation. If the dispute cannot be resolved informally, it shall be submitted to the competent courts or dispute resolution forum in the applicable jurisdiction, unless otherwise required by law.

25. Contact Us

If you have any questions about these Terms, the Service, your account, billing, or subscriptions, please contact us at:

Yousea Technology Limited

Service: GreatOffer AI

Website: https://greatoffer.ai

Email: support@greatoffer.ai

26. Additional Subscription Terms

For clarity, our Subscription Terms form part of these Terms. If there is any conflict between the general Terms of Service and the Subscription Terms regarding billing, renewal, cancellation, or refunds, the Subscription Terms shall control to the extent of the conflict.

Subscription Terms

These Subscription Terms apply to all paid plans, recurring subscriptions, free trials, renewals, upgrades, downgrades, cancellations, and refund requests related to GreatOffer AI.

1. Subscription Plans

GreatOffer AI may offer different subscription plans, billing periods, features, usage limits, and prices.

Plan details may be displayed on the pricing page, checkout page, account page, or other purchase interface.

We may modify plan features, pricing, limits, or availability at any time. Changes will apply as permitted by law and according to any notice requirements that may apply.

2. Automatic Renewal

Unless otherwise stated at the time of purchase, all subscriptions automatically renew.

We default to automatic renewal. This means that when you purchase a subscription, you authorize us or our payment processor to charge your payment method automatically at the start of each renewal period unless you manually cancel before the renewal date.

You are responsible for knowing your renewal date and canceling before renewal if you do not want to continue.

For consumers in the EU, EEA, and UK, we will clearly disclose the recurring nature, billing frequency, renewal price, and cancellation method before you confirm the purchase, and we will provide a clearly visible online cancellation method that is at least as easy to use as the sign-up flow. Where required by national law (such as §312k BGB in Germany or the loi Chatel in France), we will send a renewal reminder email before the next billing date.

3. Billing Authorization

By subscribing, you authorize us and our payment processor to charge your payment method for:

  • subscription fees
  • renewal fees
  • taxes
  • payment processing fees where applicable
  • any other charges disclosed at checkout

If your payment method fails, we may retry the charge, request updated payment information, restrict access, or terminate your subscription.

4. Cancellation of Subscription

You may cancel your subscription through the available cancellation method in your account or subscription management page.

Cancellation applies to future renewals only.

After cancellation, you may continue using paid features until the end of the current paid billing period, unless your account is suspended or terminated for violation of the Terms.

Cancellation does not automatically create a refund, credit, or partial reimbursement for the current billing period.

5. No Refunds

Unless required by applicable law, all subscription fees are non-refundable.

No refunds will be provided for:

  • unused time
  • partial billing periods
  • accidental purchases
  • forgetting to cancel
  • failure to cancel before renewal
  • dissatisfaction with interview results
  • failure to receive a job offer
  • misunderstanding product features
  • user device, browser, network, or third-party platform issues
  • inability to use the Service due to user-side technical issues
  • account suspension or termination caused by violation of the Terms

6. Plan Changes

If you upgrade your plan, the upgrade may take effect immediately and you may be charged the difference or a new fee according to the checkout terms.

If you downgrade your plan, the downgrade may take effect at the next billing period unless otherwise stated.

Plan changes do not automatically create a refund unless required by applicable law or expressly stated by us.

7. Free Trials

If we offer a free trial, you may be required to provide payment information before starting the trial.

Unless otherwise stated, your free trial may automatically convert into a paid subscription at the end of the trial period.

You are responsible for canceling before the trial ends if you do not wish to be charged.

8. Promotional Pricing

Promotional prices, discounts, coupons, or special offers may be limited to certain users, regions, plans, or time periods.

Unless otherwise stated, promotional pricing applies only to the initial billing period. Future renewals may be charged at the standard price.

We reserve the right to modify or end promotions at any time.

9. Failed Payments

If your payment fails, we may:

  • notify you
  • retry the payment
  • request updated payment information
  • suspend or restrict access
  • terminate your subscription
  • remove access to paid features

You remain responsible for any unpaid amounts.

10. Chargebacks

If you file a chargeback or payment dispute, we reserve the right to suspend or terminate your account and provide transaction records, usage records, checkout records, subscription terms, and account activity information to the payment processor or financial institution.

Improper chargebacks may result in account termination and loss of access to the Service.

11. Taxes

Subscription prices may not include applicable taxes unless stated otherwise.

You are responsible for any taxes, duties, levies, or similar charges imposed by applicable law.

12. Subscription Management

You are responsible for managing your subscription, payment method, renewal date, account access, cancellation status, and billing information.

We are not responsible for losses, charges, or renewal fees resulting from your failure to manage your subscription.

13. Changes to Subscription Terms

We may update these Subscription Terms from time to time.

Your continued use of the Service after the updated Subscription Terms become effective means you accept the updated terms.

If you do not agree, you must cancel your subscription before the next renewal date.